Is Remi licensed in every state we write?

Remi serves homeowners nationwide except New York, Hawaii and Alaska, and it's licensed wherever a contractor license is required: 38 license records across 36 jurisdictions (35 states and Washington, D.C.), each listed. Some states don't issue a state-level contractor license, so check the directory against each state you write.

What insurance do Remi's partner crews carry?

Partner crews provide certificates of insurance before onboarding: at least $1M per occurrence and $2M aggregate in general liability, plus $1M each in workers' compensation, commercial auto and umbrella coverage. Every site has an English-speaking foreman, crews follow Remi's safety guidelines, including mandatory tethering, and every finished job is photo-documented for Remi's quality review before payment.

Can we review Remi's SOC 2 report?

Yes. Qualified partners request the SOC 2 Type II report through Remi's Trust Center. The examination covers Security, Confidentiality and Availability.

Will Remi provide carrier references?

Yes, during vendor review. Remi doesn't name carrier partners on its website.

For insurance carriers

Vendor due diligence, answered in advance.

What vendor-management, risk and IT security teams ask before approving a roofing vendor, with Remi's published answer and the record to check for each.

The short answer

Remi is a residential roofing company in Lehi, Utah that has completed 40,000+ projects. On claims, Remi either inspects on the carrier's behalf or works from your adjuster's scope, writes estimates in Xactimate or Cotality line items and posts status updates in XactAnalysis or Cotality and your claim center. On adjuster referrals the estimate is ready within 24 hours of Remi receiving the referral and scope of loss; on claims Remi inspects, it follows the inspection, with timing confirmed per program during vendor review. Licensed, insured partner crews install, and Remi holds the policyholder's contract, reviews the work and backs a 5-year workmanship warranty. For diligence, start with Remi's license directory, the SOC 2 Type II report and certificates of insurance.

Request the vendor packet The carrier program

license records across 36 jurisdictions: 38
general liability minimums for partner crews: $1M / $2M
Type II examination: SOC 2
transferable workmanship warranty: 5 years
projects completed: 40,000+

Company-reported project figures. Licensing requirements vary by state.

Last reviewed October 18, 2026.

The checklist

Every topic, with its record.

Grouped the way a vendor file is built. Each answer is one Remi already publishes, with the page or outside record that shows it.

Who Remi is: Company; Remi Labs, headquartered at 1850 Ashton Blvd, Suite 200, Lehi, Utah; a Y Combinator Winter 2022 company with 40,000+ projects completed.; About Remi Company facts
State contractor licenses: Licensing; Remi serves homeowners nationwide except New York, Hawaii and Alaska. Licensed wherever a contractor license is required: 38 license records across 36 jurisdictions (35 states and Washington, D.C.), each listed. Some states don't issue a state-level contractor license, so check the directory against each state in your footprint.; Every license record
Certificates on request: Remi's insurance; Remi carries general liability and workers' compensation and provides certificates of insurance on request.; Licensing and insurance answer
Partner crew insurance and standards: Crew minimums; Partner crews provide certificates of insurance before onboarding: at least $1M per occurrence and $2M aggregate in general liability, plus $1M each in workers' compensation, commercial auto and umbrella coverage. Every site has an English-speaking foreman, crews follow Remi's safety guidelines, including mandatory tethering, and every finished job is photo-documented for Remi's quality review before payment.; Partner requirements
Who does the work: People; W-2 Remi inspectors inspect and Remi's team estimates; licensed, insured partner crews install.; Who does what
Data and systems: Security; SOC 2 Type II examination covering Security, Confidentiality and Availability, under a CISO-led security program; qualified partners request the report through Remi's Trust Center.; Security and privacy
What Remi stands behind: Warranty; Remi's 5-year transferable workmanship warranty, the manufacturer's materials warranty, a 2-year warranty on solar roof penetrations and an optional 15-year extended workmanship warranty; Remi shares the exact warranty language from its standard contract up front.; Warranty terms
Published clocks: Cycle times; Estimates: Adjuster referrals only: from Remi receiving the referral and scope of loss to Remi's estimate being ready for review. The adjuster's inspection, carrier review and the install fall outside that window. On claims Remi inspects, the estimate follows the inspection, with timing confirmed per program during vendor review. Install: a typical roof replacement takes 1 to 3 workdays once the crew starts; larger or more detailed roofs can take longer. Remi doesn't publish its supplement rate, cycle time by market or storm-surge capacity. Ask for them during vendor review.; The numbersPublished in Remi's adjuster-program terms
Outside records: Reputation; 4.8 stars from 600+ Google reviews, BBB Accredited with an A rating, GAF Certified™ (contractor ID 1158889), and Sunrun calls Remi its trusted and preferred roofing partner.; Outside records
Shared directly: Financials; Remi Labs is the company behind Remi. It was in Y Combinator's Winter 2022 batch, and Remi shares the financial and operating detail a vendor-risk review needs directly with carriers.; About Remi
During vendor review: References; Remi doesn't name carrier partners on its website. References are available during vendor review.; Vendor review
Assignments and payments: Billing and funds; Full assignments bill after a signed Direction to Pay, and estimate-only assignments cost $60; when a project uses PayKeeper, it holds the funds and releases payments as work is completed.; How payments are held

Need certificates of insurance, the SOC 2 report or Remi's warranty language for your file?

License numbers, certificates of insurance, SOC 2 report access through the Trust Center, and Remi's standard warranty language.

Request the vendor packet

Accountability

Who does what, in one table.

Vendor teams usually ask one question before any other: who actually does the work? Here's the straight answer.

Who does what on a Remi insurance claim
Party	Responsible for
The carrier	Coverage and payment decisions under the policy, and approval of the covered scopeWho is involved in a roof claim
The policyholder	Choosing whether to hire Remi, signing the contract and authorizing the work, including the Direction to Pay on full assignmentsWho is involved in a roof claim
Remi	Inspection on inspection programs, the estimate, policyholder communication, permit coordination, scheduling, quality review and the workmanship warrantyWarranty terms
The partner crew	Installing to Remi's work order and requirements, including pulling permits and ordering materials, then uploading completion photos for reviewPartner requirements

One company, a clear line for each person

Your adjusters: claimsupport@remihq.com for general questions, comments on the file in XactAnalysis or Cotality for anything on a specific file, and 385.233.3389 for urgent estimating questions.
Your policyholder: A named Remi contact, text updates and a project milestone tracker.
After the job: Remi support at 916.999.7497 for warranty issues.

Checking the right Remi

Remi, the residential roofing company headquartered in Lehi, Utah, is not affiliated with The Remi Group or with other businesses that use the name Remi. Remi's legal name is Remi Roofing and Construction, Inc.

Company facts

Is Remi licensed in every state we write?: Remi serves homeowners nationwide except New York, Hawaii and Alaska, and it's licensed wherever a contractor license is required: 38 license records across 36 jurisdictions (35 states and Washington, D.C.), each listed. Some states don't issue a state-level contractor license, so check the directory against each state you write.; Every license record
What insurance do Remi's partner crews carry?: Partner crews provide certificates of insurance before onboarding: at least $1M per occurrence and $2M aggregate in general liability, plus $1M each in workers' compensation, commercial auto and umbrella coverage. Every site has an English-speaking foreman, crews follow Remi's safety guidelines, including mandatory tethering, and every finished job is photo-documented for Remi's quality review before payment.
Can we review Remi's SOC 2 report?: Yes. Qualified partners request the SOC 2 Type II report through Remi's Trust Center. The examination covers Security, Confidentiality and Availability.; Security and privacy
Will Remi provide carrier references?: Yes, during vendor review. Remi doesn't name carrier partners on its website.
Is Remi Labs the same company as The Remi Group?: No. Remi Labs is the company behind Remi, a residential roofing company headquartered in Lehi, Utah. The Remi Group is a separate, unrelated business.

Related guides

Carrier partnerships

Let's talk about your program.

Tell us where you write policies and how you'd like claims to reach Remi. We'll send what your vendor team needs, then walk through how a claim would run for you.

Request the vendor packet

What happens next

1
Tell us about your program.
Your markets, rough claim volume, and whether you want adjuster referrals, Remi inspections or both.
2
Get the vendor packet.
License numbers, certificates of insurance, SOC 2 report access through the Trust Center, and Remi's standard warranty language.
3
Agree how claims will run.
Assignment type, where status updates land in your systems, billing, and one Remi contact for your team.

Working an open assignment? Leave a comment on the file in XactAnalysis or Cotality, or email claimsupport@remihq.com. For urgent estimating questions, call 385.233.3389.

Have a claim on your own home? Call Remi's insurance claims line at 801.701.3260.