For insurance carriers

How Remi writes the estimate.

Built for the adjuster who reviews it: carrier line items, a clock with a published start and stop, the statuses your team expects, and billing terms set before the work starts.

The short answer

Remi writes the estimate in Xactimate or Cotality line items, at Remi pricing, on your scope and guidelines. On a claim Remi inspects, the estimate follows the inspection, with timing confirmed per program during vendor review; on adjuster referrals it's ready within 24 hours of Remi receiving the referral and scope of loss. It's labor-backed: with a complete scope, Remi guarantees it. Because the estimate comes straight from the inspection record, each line item traces back to something the inspector documented.
Request the vendor packetThe carrier program
on adjuster referrals
24 hrs
below Xactimate pricing
5%
estimate-only, credited if hired
$60
statuses posted to your systems
4

Company-reported project figures. Licensing requirements vary by state.

Last reviewed .

The clock and the price

What each figure counts.

Every figure here is one Remi already publishes. Next to each is exactly what it counts, since a turnaround time means little until you know when the clock starts.

Estimate turnaround on adjuster referrals
Within 24 hours
Adjuster referrals only: from Remi receiving the referral and scope of loss to Remi's estimate being ready for review. The adjuster's inspection, carrier review and the install fall outside that window. On claims Remi inspects, the estimate follows the inspection, with timing confirmed per program during vendor review.
Published in Remi's adjuster-program terms
Below Xactimate pricing
5%
Remi estimates at its own pricing, in Xactimate or Cotality line items, and reports them as 5% below Xactimate pricing, for average savings of over $1,000 per job.
Published in Remi's adjuster-program terms
Policyholder cost for mid-project repairs
$0
If more repairs turn up mid-project, the policyholder pays nothing beyond the deductible.
Published in Remi's adjuster-program terms
Supplements on a complete scope
The exception
With a complete scope from the adjuster's first visit, you can expect a guaranteed estimate with no surprise supplements or change orders.
Published in Remi's adjuster-program terms

What Remi needs

Five things from the adjuster.

On an adjuster-led referral, Remi writes the estimate from your scope. These details make it accurate the first time.

  1. 01The deductible amount
  2. 02Scope and severity of loss
  3. 03Depreciation, recoverable and non-recoverable
  4. 04Whether the insured has already received payment from the carrier
  5. 05Optional: your Hover report, for a faster estimate

Systems and terms

In the systems you already use.

Estimates in Xactimate or Cotality line items, status updates in XactAnalysis or Cotality and your claim center, referrals through Remi's adjuster portal, and Hover reports accepted.

Xactimate
Verisk's property-estimating software, widely used to price insurance claims.
XactAnalysis
Verisk's platform for sending and tracking claim assignments.
Cotality
The claims platform some carriers use for estimates and status updates.
Scope of loss
The adjuster's record of the damage to be repaired.
Direction to Pay
A form the policyholder signs so the carrier can pay Remi directly for the approved work.
Hover
A measurement report adjusters can send to speed up the estimate.

Statuses

Four statuses, posted as they happen.

Posted in XactAnalysis or Cotality and your claim center.

  1. 1Estimate complete

    An "Estimate complete" notification the moment the scope is uploaded and ready for review.

  2. 2Homeowner contacted

    Posted once Remi has contacted the policyholder about the approved scope.

  3. 3Forms signed

    As soon as work and payment authorizations are secured.

  4. 4Work started

    "Work started," then milestone updates through each major phase of the restoration.

Documentation

Photos at the start, photos at the end.

  • At inspection

    Inspections follow your program's requirements for photos, documentation and submission.

  • In the record

    Each damage photo is pinned to a 3D model of the home, at the spot where the damage is. Anyone reviewing the claim can see what the inspector found and exactly where it sits on the roof.

  • At completion

    When the work is done, the crew uploads photos for Remi's quality review before payment goes out, and Remi inspects the job before the crew leaves the property.

Billing

How assignments are billed.

  • Estimate-only

    Remi invoices a flat $60 when it delivers the completed estimate. If the policyholder then hires Remi, the $60 comes off the final project invoice.

  • Full assignment

    Remi bills the carrier once the policyholder has signed a Direction to Pay.

  • Insured already paid

    If you've released funds to the policyholder for that scope, tell us. Remi updates the file and collects the approved amount from the insured.

Billing terms as published for adjuster-led referrals. We'll confirm billing for inspection programs with your team during vendor review.

Common questions

Estimate questions, answered.

What estimating software does Remi use for insurance claims?
Remi writes every estimate in Xactimate or Cotality line items so it matches carrier guidelines, at Remi pricing on the carrier's scope. Status updates post in XactAnalysis or Cotality and the carrier's claim center.
When does Remi's 24-hour estimate clock start and stop?
It starts when Remi receives an adjuster's referral and scope of loss, and stops when the estimate is ready for review. The adjuster's inspection, carrier review and the install fall outside that window. On claims Remi inspects, the estimate follows the inspection, with timing confirmed per program during vendor review.
What if the carrier has already paid the policyholder?
If you've released funds to the policyholder for that scope, tell us. Remi updates the file and collects the approved amount from the insured.
Can an adjuster send a Hover report?
Yes. A Hover report is a measurement report adjusters can send to speed up the estimate, and Remi accepts it as an optional part of the referral.
Who do adjusters contact about an open file?
Working an open assignment? Leave a comment on the file in XactAnalysis or Cotality, or email claimsupport@remihq.com. For urgent estimating questions, call 385.233.3389.

Related guides

More for your vendor file.

Carrier partnerships

Let's talk about your program.

Tell us where you write policies and how you'd like claims to reach Remi. We'll send what your vendor team needs, then walk through how a claim would run for you.

Request the vendor packet

What happens next

  1. 1

    Tell us about your program.

    Your markets, rough claim volume, and whether you want adjuster referrals, Remi inspections or both.

  2. 2

    Get the vendor packet.

    License numbers, certificates of insurance, SOC 2 report access through the Trust Center, and Remi's standard warranty language.

  3. 3

    Agree how claims will run.

    Assignment type, where status updates land in your systems, billing, and one Remi contact for your team.

Working an open assignment? Leave a comment on the file in XactAnalysis or Cotality, or email claimsupport@remihq.com. For urgent estimating questions, call 385.233.3389.

Have a claim on your own home? Call Remi's insurance claims line at 801.701.3260.